{"id":395,"date":"2025-01-30T18:46:42","date_gmt":"2025-01-30T09:46:42","guid":{"rendered":"https:\/\/reborn-app.jp\/?page_id=395"},"modified":"2025-02-18T19:02:24","modified_gmt":"2025-02-18T10:02:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/reborn-app.jp\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n\t

FAQ<\/h1>\n\n\t

Account<\/h2>\n\t
\n\t\tMembership Registration Process<\/summary>\n\t\t
\n\t\t\tThere are the following methods to register:
\n\n\t\t\tRegistration via Apple<\/span>\n\t\t\tOn the ReBORN home screen, tap [Continue on Apple], and you can automatically log in through the Apple ID registered on your device.
\n\n\t\t\tRegistration via Email<\/span>\n\t\t\tOn the ReBORN home screen, tap [Continue with Email address], and enter your email address. You will receive an email for temporary registration to the entered email address. By tapping the URL in the email and setting your password on the displayed page, you can log in.
\n\t\t\tRegistration via Google Account<\/span>\n\t\t\tOn the ReBORN home screen, tap [Continue with Google] > [Continue], and you can log in through your Google account.\n\t\t<\/div>\n\t<\/details>\n\t
\n\t\tForgot Password<\/summary>\n\t\t
\n\t\t\tYou can reset your password.
\n\t\t\tPlease log out and follow the steps from [Continue with Email address] > [Forgot password?] to perform the reset.\n\t\t<\/div>\n\t<\/details>\n\t
\n\t\tWhen you want to log out<\/summary>\n\t\t
\n\t\t\tTo log out, tap on [Log Out] from the [Profile] section.\n\t\t<\/div>\n\t<\/details>\n\n\t

Subscription<\/h2>\n\t
\n\t\tWant to Purchase a Subscription<\/summary>\n\t\t
\n\t\t\tYou can purchase within the app.
\n\t\t\t
\n\t\t\tTap on [Profile] > [Plan you're currently using] > [View Premium Plan] to open the subscription purchase page. You can also purchase from here.
\n\t\t\t
\n\t\t\t*Please note that the subscription will renew automatically. You will be billed on the settlement start date each month.\n\t\t<\/div>\n\t<\/details>\n\t
\n\t\tHave Purchased a Subscription, but the Content is Still Locked<\/summary>\n\t\t
\n\t\t\tIf you have purchased a subscription but the content is still locked, please follow the steps below to check:\n\t\t\t
    \n\t\t\t\t
  1. Open [Profile] > [Plan you're currently using and confirm that it's the 'Premium Plan.'<\/li>\n\t\t\t\t
  2. Close the app and try again.<\/li>\n\t\t\t\t
  3. Delete the app from your device and reinstall it for use.<\/li>\n\t\t\t<\/ol>\n\t\t\tIf none of the above methods resolve the issue, please contact us through our inquiry page.\n\t\t<\/div>\n\t<\/details>\n\t
    \n\t\tWant to Cancel the Subscription<\/summary>\n\t\t
    \n\n\t\t\t\u25a0For iPhone\/iPad
    \n\t\t\tYou can cancel by tapping \"Settings\" > Apple ID > [Subscriptions] > [Cancel Subscription].
    \n\t\t\tIf there is no cancel button or a red message indicating that the subscription has expired is displayed, the subscription has already been canceled.
    \n\t\t\t
    \n\t\t\tIf you cannot cancel, please contact Apple Support directly.
    \n\t\t\t
    \n\t\t\t\u25a0For Android
    \n\t\t\tYou can cancel by tapping \"Google Play\" > [Subscriptions] > [Cancel Subscription].
    \n\t\t\tIf there is no cancel button or a red message indicating that the subscription has expired is displayed, the subscription has already been canceled.
    \n\t\t\t
    \n\t\t\tIf you cannot cancel, please contact Google Play Support directly.
    \n\n\n\n\t\t\t
    \n\t\t\t\u203bNote\n\t\t\t